Terms Of Use

1. Delivery

  • We Provide Free Delivery To A Single Location Per Order, For A One-Time Purchase Of RM500.00 Or More.
  • For Purchases Less Than RM50.00, A Delivery Fee Of RM10.00 Will Be Imposed.
  • Deliveries Are Available In Singapore Only. For Overseas Enquiries, Please Contact delivery@tuckkee.com
  • Deliveries Will Be Made 3-4 Working Days From The Day Of Order. Advance Ordering Is Not Allowed.
  • In The Event That Customers Or Their Representatives Are Not Present To Receive The Delivery, A Notification Slip Will Be Left At The Premise To Notify The Customer And Another Delivery Time Will Be Arranged. A Delivery Fee Of RM10.00 Will Then Be Charged For Subsequent Delivery.

2. Orders

  • After Your Order Is Received, Our Customer Service Representative Will Contact You To Confirm The Order Details And To Arrange For Delivery.
  • No Cancellation Is Possible After The Order Confirmation Slip Is Generated By The System.
  • Once Accepted Goods Are Considered Sold And Are Non-Refundable.
  • Tuck Kee Will Always Strive To Fulfill All Orders Placed By Our Customers. In The Unlikely Event That There Is No Stock For The Ordered Product, Tuck Kee Reserved The Right To Replace The Item With Similar Value.
  • We Regret That All Online Orders Are Not Valid With Any Discount/Loyalty Cards Or Redemption Of NTUC Link Points.

3. Payment

  • Payment Can Be Made Through Either Credit Card Or Debit Card.
  • Tuck Kee Vouchers Are Not Valid For The Payment Of Goods Purchased Online.

4. Product and Pricing

  • All Prices Quoted On Tuck Kee Website (www.tuckkee.com) Are In Malaysia Ringgit (RM). Prices Can Be Subjected To Change Without Prior Notice.
  • Special Promotions Are Valid While Stock Lasts.
  • All Prices Quoted Are Inclusive Of A 6% Malaysia Goods And Services Tax (GST)

5. Privacy Statement

  • As A Responsible Business Operator, Bee Cheng Hiang Treats All Customers’ Information With The Strictest Confidentiality.
  • All Our Staff And Suppliers Who Are Users Of The Database Are Responsible And Accountable For The Security Of The Information Within Their Areas Of Responsibilities.
  • Information Gathered May Be Used To Inform Customers Of Our Upcoming Promotions And Events Or For Our Marketing And Research Purposes.